Privacy Policy

Chongqing Ziptek Co., Ltd. ("Ziptek", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This policy applies to our B2B customers, including importers, distributors, wholesalers, engine remanufacturers, and other automotive aftermarket professionals who interact with our website, request quotes, or utilize our manufacturing and export services.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier, and title.
• Contact Data: includes business billing address, delivery address, corporate email address, and telephone/WhatsApp numbers.
• Business Data: includes company name, job title, industry type, and specific engine parts procurement requirements (e.g., engine models such as Hyundai G4FA, Toyota 2TR, quantities, and technical drawings).
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and respond to your B2B inquiries, quote requests, and technical specifications requirements within our standard ≤3 hours response time.
• To perform the contract we are about to enter into or have entered into with you, including manufacturing, 100% factory testing, and arranging shipping logistics (EXW, FOB, CIF, DDP, etc.).
• To manage our relationship with you, including warranty claims (1-2 years core parts warranty) and after-sales support.
• To administer and protect our business and this website, including troubleshooting, data analysis, testing, and system maintenance.

We may share your personal data with the parties set out below for the purposes of fulfilling our B2B obligations:

• Logistics & Supply Chain Partners: Freight forwarders, shipping lines, and customs clearance agents required to deliver your engine parts to your destination country.
• Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Regulatory Authorities: Customs agencies, tax authorities, and other governmental bodies that require reporting of processing activities in certain circumstances to ensure compliance with international trade laws.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

As an internationally operating manufacturer holding TUV and SGS certifications, we apply strict internal procedural controls. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

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You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

If you are a resident of the European Economic Area (EEA) or the UK, under certain circumstances, you have rights under data protection laws in relation to your personal data:

If you wish to exercise any of the rights set out above, please contact us using the details provided below. We try to respond to all legitimate requests within one month.